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Return Policy

Return POLICY// 
NO REFUNDS NO EXCEPTIONS. NO CANCELLATIONS. Store credit or exchange only. Items purchased from ALL HER T-SHIRT  MOOD are eligible for store credit or exchange at the original tag sell price value within 7 days after delivery. 

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for exchange, or store credit. CUSTOMER are responsible for return shipping. NO CHANGES may be made once an order has been placed.

CONDITIONS// 
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

TOPS// 
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.

RETURNS// 
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

NON-RETURNABLE ITEMS//
The following items are non-returnable. 

  • All accessories
  • All hats
  • All jewelry
  • All FINALE sale items

Exchanges// If you wish to exchange your item for another size, you must submit a return slip within 7 days. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit.

DAMAGED ITEMS//
If you receive an item that is damaged, please contact customer service immediately.